Zoosk need a refreshing and you may functional help desk app that’ll become then followed with ease. Zendesk Assistance given just the right mixture of fuel and you will ease.
Zoosk ‘s the earth’s prominent public dating people, with entered 50 mil single people out-of 60 places because the their founding when you look at the 2007.
Pages can access Zoosk’s online dating experience on organizations site, social media software, mobile properties, and downloadable desktop computer software. The service comes in over 20 languages.
Zoosk can make matchmaking fun and easy, and the team desires their assistance sense getting the same ways. Whenever people provides questions about billing, subscriptions, or website have, the business will behave as quickly as possible that have friendly, right service. But up until now, Zoosk used unlock source ticketing and you can current email address selection
“We were a frequent startup, having fun with hacked-to one another 100 % free gadgets to support the consumers,” said Eric Hallquist, Elder Movie director regarding Affiliate Procedures. “While we expanded inside sophistication and difficulty, we requisite better understanding of buyers requests making sure that we are able to finest prioritize all of our help items.”
Zoosk need an online support solution who bring steeped possibilities, yet , might be used easily and quickly. Zendesk Support offered the perfect mixture of power and convenience.
“Our Zendesk Help implementation is actually the most basic execution I have discovered during the my personal field,” Hallquist told you. Continue reading Zendesk Assistance energized Zoosk’s agents and you may doubled its productivity