Dia away from Encino, California () I subscribed to eHarmony and, in this couple of hours, made a decision to terminate since I would personally found other sites We well-known. We had this site and you may was taught to call an 800- amount. I happened to be informed that since We in past times got a merchant account (that we inside the good-faith experienced is signed) they will close the new membership easily desired nevertheless they create not refund my credit card with the $251 towards the one-seasons subscription. Y off Vancouver, Canada () We joined up with eHarmony set for a single-year-subscription from $250 (step 3 monthly obligations off $).
I signed my account online and emailed a buyers attributes associate. My Summer bank card report means that eHarmony have recharged me personally $ having another installment. We emailed the firm to attempt to take care of this issue however, the latest effect I experienced right back is they aren’t able to cancel my personal registration plus the third fee would be recharged towards the . The refund rules is quite unclear and you can mistaken. Its consumer characteristics rep. Courtney off Venice, Ca () I do believe eharmony possess false ads. In the 1st part of its email they enhance a different give of 3 months on price of step 1.
Therefore. Wayne of Coconut Creek, Florida () I find the organization to be really deceptive. They advertise higher suits, nevertheless the of these that they delivered me personally was indeed far from. I signed up to utilize their free seven-date demonstration. It don’t benefit me personally, so i tried to cancelled on the internet however, We gotten a contact claiming I’d to-name throughout the business hours. The person I spoke to spoke me out-of canceling from the offering me personally a separate 7 100 % free days. I attempted they once again nonetheless desired to terminate but it big date the individual We talked so you’re able to was really rude and you will said I experienced moved after dark 7 days demo. She said I can not rating a reimbursement and informed me personally to just continue using the time which i got currently paid off to possess.
30 days later on, I discovered the services getting terrible and never appointment my means, so i chose to terminate the services
We informed her that we was not searching for employing qualities but she said as well bad, you’re not going to get a refund. Miranda off Clarksville TN () We enrolled in per year in the eharmony becuase of one’s high “deal”. I was enrolled in each week and made a decision to terminate my features (I’d a slim point conditions and in 6 months I got more than 50 fits, if you ask me it absolutely was also in love and there are not a way to truly browse by way of all that effortlessly). It absolutely was which i are 8 era beyond the date restrict and they’re going to perhaps not reimburse some of the currency. I told them that they can fees me personally for your few days, simply not the entire year and failed to invest in they.
But, since you realize, near the bottom of one’s page, from the 2nd so you’re able to kissbrides.com ver el sitio history part, it transform to 3 months for the price of 1 For every Times
You will find experimented with many time to find ahold of someone and you can it remain advising us to create a letter, which i did and you may got a fundamental setting letter back exactly how they could not assist me and that they was attending obtain currency, (just who wants problems in just page in the modern day? I have canceled my card and you can want to declaration one afterwards charges because the fraudulant. In the meantime I can continue steadily to query Louise Guerin (Customer Connections Manager) getting a simple solution. Yveth away from Lanham MD () Most upset, We siged right up to own thirty day period demo, payed brand new subsription, their been thirty days due to the fact, I’ve emailed eharmony, terminated the new subscription, they have not taken care of immediately me personally, or returned my personal mony. They don’t listing a phone number to help you customer service otherwise offer an email address to save an unbarred comunication.